Mercure Rayong Lomtalay Villas & Resort - Luxury hotel - Pet Policy

• Pet under 15 kgs = THB 750 net per night stay, and over weight 15kgs =THB 1,250 per night stay per room.

• Room categories eligible = Executive Room and Deluxe Villa and Maximum only 2 Pets per room.

• We do require guest bringing their pet to our property, to present certification / Vaccination passport.

• Responsibility to Pet Behavior. My signature below confirms my personal responsibility for the behavior of my pet during our stay at Mercure Rayong Lomtalay Villas & Resort.

• Damage and Soiling. I agree to accept full responsibility for any and all damage and/or soiling cause by my pet during my stay. I understand that the cost of repair or additional cleaning requirements (including labor) will be charged accordingly.

• Unattended Pets. I understand that my pet is not to be left unattended in my room at anytime and that my pet must be kept on a leash
at all time in the interior public area and the exterior grounds of the resort property. Unattended pets may be removed from the property without liability on the part of the resort. The guest will assume any costs for such removal.

• We do require guest with pet to keep their pet appropriately at every outdoor dining area.

• Noisy or Disturbing Pet. I understand that if my pet disturb other guests; the resort will have no other choice but refuse to continuing accommodation for my pet.

• Noisy or Disruptive Complaints: If the resort management receives complaints, alternative arrangements must be made for the pet. Kindly note that the pet fee will not be refunded once the pet has been in the guest room. The customer accompanied by pet or service animal is responsible for maintaining care and control of the animal at all time. The company will not accept responsibility for a guide pet services animal’s care. It is owner’s responsibility to arrange for such care.